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A Friendly Guide to Resolve QuickBooks Error Code OLSU 1013

When QuickBooks fails to communicate with your bank or financial institution, error OLSU 1013 occurs. When you authorize an inactive bank account for online banking in QuickBooks, this can happen. Error OLSU can also cause by incorrect online banking settings in QuickBooks. You may not be able to update your account information or download the most recent transactions from your bank if the mistake occurs. Read this blog until the conclusion for effective troubleshooting of the banking problem code OLSU 1013 in QuickBooks.

“When you try to connect with your bank, you get the QB error OLSU 1013. For hassle-free trouble solutions, call our QuickBooks error support number +1-844-947-4350”

Read Also: Resolve Banking Error 102

Description of QuickBooks Error Code OLSU 1013

When QuickBooks is unable to interface with the bank’s server, error OLSU 1013 occurs. On your screen, you’ll see an error notice that states, “An unexpected issue occurred.” The error is cause by the inaccessibility of branding and profile servers, according to the error notice. You will be prompt to cancel your account and set it up again in order to continue using the online services. If the problem remains after conducting the account reset process, the error notice advises contacting QuickBooks support.

What Causes QuickBooks Error Message OLSU 1013 to Appear?

The error code OLSU 1013 can be caused for a variety of causes, which are described below:

  • QuickBooks Desktop software is out of date,
  • Internet is down, preventing QuickBooks from connecting to the bank.
  • QuickBooks errors 1013 OLSU might also be caused by an incorrect user ID or password.
  • The server at the bank is down for repair.
  • QuickBooks is unable to connect to the Internet due to an incompatible setting of Internet Explorer.
  • Directory of Expired Banking Institutions
  • When you’re not in Express or Side-by-Side Mode,

Before You Begin Error-Resolution, Keep These Points in Mind

Before you fix QuickBooks problem number 1013, there are a few things to keep in mind to guarantee that the troubleshooting methods are effective:

  • Install the most recent maintenance patch for QuickBooks Desktop.
  • To perform the error-resolution process, make sure you have a reliable Internet connection.
  • Sign into your online banking account to double-check your login details.
  • Your default browser must be Internet Explorer. If you’re not sure how to accomplish that, look up how to make Internet Explorer your default browser.
  • You have the most recent version of Internet Explorer.

Also Check: Resolve Banking Error 9999

How can I fix the OLSU 1013 QuickBooks Bank Feed Error?

With a few basic troubleshooting techniques, QuickBooks Error OLSU 1013 can be quickly removed:

  1. Modify Internet Explorer’s settings

If your Internet Explorer settings aren’t allowing QuickBooks to connect to the Internet, you’ll need to change them.

  • Click the Gear icon in the upper right corner of Internet Explorer 11 to open it.
  • Now go to Internet Options and select the advanced option.
  • Make your way down to the Security Section and uncheck the item for TLS 1.0
  • MUST BE USED To enable the TLS 1.2 protocol, select USE TLS 1.2 and then click Apply.
  • After closing all running programs, press OK and restart your computer.

If the QuickBooks connectivity problem OLSU 1013 persists, proceed to the next step.

  1. Enable Express Mode in QuickBooks.

Follow the steps outlined below to complete the task:

  • Select Preferences from the Edit tab in QuickBooks Desktop.
  • Find and click Checking on the left side of the dashboard.
  • Next, go to Company Preferences and pick Express mode in the Bank Feed box.
  • To confirm the changes you’ve made, click OK.

If you’re still encountering QuickBooks problem OLSU 1310 after following the steps above, try the next troubleshooting procedure.

  1. Deactivate All Online Services Accounts

You’ll need to deactivate any accounts that have online services first, and then set them up for bank feeds.

  • Select the “Include inactive” checkbox at the bottom of the Chart of Accounts window.
  • Deactivate the inactive account’s bank feeds now.
  • To continue, close and reopen the file.
  • Set up Bank Feeds for each account.

Need More Help With QuickBooks Banking Error OLSU 1013?

If none of the troubleshooting techniques succeed in removing the QuickBooks Online problem code, contact us immediately at +1-844-947-4350, our QuickBooks error support phone number. Our experienced QB experts will investigate the situation and help you overcome QB error 1013.

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