Technology

Differences Between Corded and Avaya Headsets

We should know that there are many different models of headsets. They may be wired, wireless, Avaya, and corded headsets. Corded models of headsets are best known for their performance and audio quality. They come with durability and longevity. These headsets are economical, reliable, far better than wireless headsets. They find many applications in different fields. They don’t face any interruption. Most offices where a lot of audio calling is involved use these headsets. Plantronics are the market leaders for selling these headsets. They also come with a classy noise-canceling feature, deliver a vibrant and high-quality sound. They also come with sound-enhancing properties that allow a user to focus on their calls due to a better sound.

We know that all the manufacturers are producing different models of headsets. They introduce new and different features as compared to other existing models. This is a trick to attract the audience. When we talk about corded and Avaya headsets, we come to know that they have variable features. Following are some of the differences between Avaya and corded headsets.

1-  Performance and Sound Quality

We should know that when a call center employee is speaking with clients, he has to listen to a clear voice and high-quality audio. This is essential for increasing his productivity and efficiency. Better sound quality and good performance of headsets are necessary for getting a good response from the audience. Therefore, many companies are making use of this and introducing innovative headsets that can produce better sounds.

The Corded and Avaya headset have different in their sound quality. The corded models have a better and deeper sound. They come with sound-enhancing features that help to amplify the weak audio signal to produce clear audio. This is an important difference between these two models of headsets. Avaya headsets are also producing better audio, but their performance isn’t comparable with corded ones. Hence, most call centers and other offices where a lot of voice chatting is essential prefer corded models of headsets.

2-  Noise-Canceling Feature

We know that the most important application of headsets is in call center offices. This is an observation and the fact that call center offices are extremely noisy. There is a lot of interruption that can disturb employees and never let them focus on their tasks. Therefore, many brands have come up to solve this issue. Many headset brands are producing and selling headsets with noise-canceling technology. This is a new technology that can effectively eradicate background noise and enhance sound quality. Almost every brand has introduced this technology in its models. When we talk about the difference between corded and Avaya headset, we should know that this technology is another point of difference. Corded models come with better sound blocking technology. They can help users hear a clear voice from callers. They also help to deliver a noise-free sound to callers so that they can understand your words. Avaya headsets also have this technology, but they aren’t comparable with corded ones.

3-  Control Buttons

We may see different models that may come in the market with different features. They may have control buttons. Control buttons are very good for a headset. These buttons may have various applications. They may help to control the quality of sound, decrease or increase volume, take or make calls, and many other important control options. The users can use these buttons for rejecting a call from the headset without reaching a base station such as mobile, computer, or laptop. Most users love this feature because it allows them more freedom and liberty in usage.

The difference between corded and Avaya headsets is that Avaya headsets come with control buttons. They help users to make adjustments according to their ease. On the contrary, corded models don’t come with control buttons. They don’t have any adjustment options. For making any adjustment in sound quality, volume, or others, users will have to reach the base station.

4-  Microphone 

A microphone is an important part of the headset which users use for speaking with the callers. Different brands may leverage it with different technologies for producing better results and earning the satisfaction of users. The microphone of corded models comes with noise-blocking features. It can easily block the background noise and helps the users to sound full-bodied and vibrant. Avaya headsets also produce good sound via their microphones, but their quality isn’t comparable with corded ones. Another distinction between these two models is that Avaya headsets come with an adjustable microphone. Users can adjust the mic according to their ease and needs. On the other hand, the mic of corded ones isn’t adjustable, and users are unable to adjust it according to their ease.

5-  Compatibility 

When we talk about compatibility, it means which base station is most suitable for a particular headset. It shows the compatibility of a particular headset with different base stations such as laptops, phones, and computers. Avaya headsets are most compatible with AT & T Lucent Avaya phones and other Avaya phones. They are only suitable for these phones. On the other hand, corded headsets aren’t limited to particular phones or base stations. They are suitable and compatible with AT & T, Turtle Beach, Panasonic, and Viking Electronics. This is compatibility that may differentiate both models of headsets.

We have seen that almost both headsets are alike and similar. They come with similar features, and only slight differences can be seen. We have described some of the minimal differences that aren’t important as such. Both Avaya and corded headsets are good for use, and they can help to achieve professional goals. They come with all the desired features that a user may need.

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