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escort

Artificial IntelligenceTechnology

How is Artificial Intelligence Changing HR in the Post-COVID Era?

Points to Highlight:

  • The future lies in automating the standards of the screening processes varying from resumes to candidate selection.
  • The future of HR is to shift focus entirely on the candidates suggested by AI through the screening process.
  • Tomorrow is certain to be a lot more different.

Abruptly the HR role is depending heavily on Artificial intelligence. The COVID-19 era has already created unimagined twists and turns in the last year, and still, it is on its way. The HR system is requiring prodigious attention that involves the technology to tackle new challenges in the post-COVID-19 era.

AI can bring evolution and refinement in Human Resources, which will undoubtedly continue in the months and the years ahead. You know the specific HR area that has got some benefits from the AI-based solutions is workforce management, primarily recruiting the employees who have been through furloughs and layoffs due to hardly hit by COVID-19.

The stories are not few and not even reducing due to the pandemic that is still raging in the countries. Many served with good severance packages, while some got betrayed by their employers.

The HR functioning in the industry:

With much more impact on the global workforce, HR (human resources) is turning out to be one of the more and more essential functions for the organization in such unrivaled times.

On one side, where the businesses are announcing their hard decisions in continuity to stay drift, the HR teams work in such a lineup with the businesses to engage the employees and upskill the staff to let them stay relevant. The job is of HR, who also mostly provides emotional support to the employees beyond his/her job. In fact, the emotional and financial impact of COVID-19 aggravates the stress levels, and the challenges are increasing. But it is important to know that staying connected for the employees in the Work from Home period may lead to short-term productivity and; likewise, it is essential for the employers to realize the long-term implications of the work culture. HR plays a vital role in implementing the positive and balanced work structure that is mainly practiced.

Everything is uncertain about the future till we have AI in our hands. Irrespective of any condition, HR should remain a vital part of the conversational instance and the decision-making process. What if there is a daily organizational update that is a single step towards the reassurance and compassion in dealing with the employees. It is natural for the HRs to remain positive and engaged not just through the crisis but also in day to day lives.

The HR system’s high evolving and transformation with its trends are likely to shape the whole scenario of the HR post-pandemic in terms of Artificial Intelligence. Let us discuss it below:

Introducing and seizing new ways of work:

Many people are falling more towards the remote work instead of going to the office and even after the restrictions got lifted. Still, it takes a whole out of productivity and performance to stay intact. Obviously, you just can’t ignore the office benefits such as gym membership, free lunches, or several such things, and how can one ensure the physical well-being of the workers working from afar. These are the things that one needs to answer to respond to the crisis. It is difficult to state on saying GoodBye to the coronavirus pandemic, but some of the takeaways help guide. These are:

  • Planning for business continuity through specific systems.
  • Filtering out the weak spots and start working upon the ones that need immediate attention.
  • Developing an autonomous framework can both set your organization and fasten the leaders’ role in times of need.
  • Encouraging buoyancy via the leadership positions, i.e., before, during, or after the crisis.
  • Being vigorous and open is the only thing that you need and how you can transform it better.

Many firms were capable of adapting such things as the outbreak hit the world. Every business worked hard and is still on the same page to balance and bring changes like the company’s work. So, while looking at the companies that got some pre-established plans ahead of the COVID-19, many companies tend to emerge in that same way.

Keeping the employee communication non-stagnant:

It is the most vital challenge that keeps on lingering on the priority list. It is crucial to fill up the updates whether the workforce is working remotely well or not. But due to the lack of the perfect communication channels or the ongoing glitch among the current communication channel, it is turning out to be challenging to manage the workforce. This pandemic has made the HR professionals stand over their toes and keep hunting for the perfect remote working tools that absolutely click on the company’s culture. Undoubtedly, the extensive applications like ZOOM are doing that no one is unheard of, and of course, they are serving the needs of the workforce, but definitely, it is not enough to bring everyone on the same page.

With the help of the AI, HR teams can update things automatically, such as:

  • Concerning the measures adopted by the organization.
  • The automated updates of the email or video from the business leaders.
  • Various links to valuable external communication sources.
  • A big change of the HR policies related to the crisis.
  • Related to Health and training sessions.

Related Post:

Future of Artificial Intelligence – Robotics Science with AI equipment will change the lives

Case Study:

AI will definitely change the whole workforce working. The recruitment strategies conducted by HRs as one case study talk about how an AI algorithm is known as “Olivia” helps in screening the candidates and their answers in the interview process. Olivia schedules the next round by itself if the candidate passes it. It gives ample time for HR to focus on other major things and to work quickly and efficiently. Speeding up the candidate selection and the updates in the various sections with the help of Artificial Intelligence is a different level of happiness.


Another prominent example of using artificial intelligence by HR is Chatbots by IBM. This large company receives thousands of hiring applications every other day. This chatbot can answer around 700 questions in a day. IBM’s goal with chatbots is to fuel up the people with the answers they are questioning. It is the best way to lessen the amount of effort to support the HR programs. So, these repetitive questions can be answered with the New Hire Chatbot’s help, so HR can focus on other complex questions that need to be answered.

Tomorrow is certain to be a lot different. Let us work and hope for the best that is arriving!


Liza Kosh is a senior content developer and a blogger who loves to share her views on diverse topics. She is currently associated with Seasia Infotech, an IoT application development company. She holds great knowledge and experience in technical and creative writing.

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